1. If your
experiencing a computer problem we always recommend rebooting your
computer first and reconnecting to see if the reboot has cured the
2. If the problem is
constantly disrupting your ability to web browse and check email
down any error messages
and call support and we will try to
Always try to disconnect the phone line from ADSL/NBN modem during a thunderstorm to
reduce the chance of lightning damage to your modem.
Be careful about
opening email attachments, even from friends as they might have a
virus. Buy a virus scanner and keep it up to date. Backup important
data onto floppy or other storage media.
5. Supervise children
when they are on the net or at least, talk to them about stranger
danger (online chat).